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Exciting Non-Profit in the Loop Seeks Spanish-Speaking E-file Associate

Description:
Working for Ladder Up offers you the opportunity to build practical skills for your future career while making a measurable impact on Chicago’s undeserved communities. Ladder Up recruits 1,800 volunteers each year to provide free tax help to thousands of clients across the Chicago area. With a small staff, the working environment is fast-paced and offers opportunities to build business and communication skills for your future endeavors.

Electronic Filing Associate (December 15 – April 15) - Position Description:
As an E-file Associate, you will play a vital role in ensuring that our clients submit their tax returns and receive their tax refunds after their returns have been prepared by our volunteers. As a member of the e-file team, you will be trained to navigate and use Intuit’s ProSeries tax software to transmit returns on behalf of our clients. No prior experience with this software is required. However, excellent customer service skills paired with a strong attention to detail and a great attitude are necessary. In this role, you will have the opportunity to make an impact on thousands of Chicago families by helping them secure the tax refunds they deserve.

Desired Qualifications:
 Fluency in Spanish
 Availability on Mondays, Tuesdays, Wednesdays, Thursdays, and Saturdays
 Excellent customer service skills
 Quick learner who can work well independently
 Highly-organized, detail-oriented and flexible in a dynamic environment
 Motivated and interested in learning within a growing, entrepreneurial organization
 Proficiency in Microsoft Office applications
 No background in accounting or finance is required

Application instructions:
To apply, please reply with a resume and cover letter.

Only very interested candidates need apply. We are looking to fill this position as soon as possible. Please visit our website (www.goladderup.org) for more information on Ladder Up's mission and programs.

• Location: Loop
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.