Duties
Provide operational contract linguist support to U.S. Army operations in Afghanistan
Provide general linguistic support for military operations and interpret during interviews, meetings, and conferences
Interpret and translate written and spoken communications
Transcribe and analyze communications
Perform document exploitation
Scan, research, and analyze foreign language documents for key information
Translate foreign language documents
Identify and extract information components meeting military information requirements
Provide input to reports
Vacation/Leave
2 weeks paid vacation after 6 months of service with travel expenses.
HeiTech Services is dedicated to attracting highly skilled and motivated professionals. We value our employees. We offer our employees challenging opportunities that facilitate professional growth and development while also providing the support you need to succeed. We are committed to your success because we understand that our employees are the driving force behind HeiTech Services' continued growth.
Join the HeiTech Services team and you will become an integral part of a company that offers the resources and support you need to succeed.
HeiTech Services is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, sexual orientation, disability or veteran status.
Lead Information Specialists/Call Center Supervisor Description:
HeiTech Services is seeking a Lead Information Specialists/Call Center Supervisor for a full-time on-site assignment in Chicago, Illinois, supporting a client at the Department of Labor.
Job functions include:
Analyzing and preparing reports on trends in customer inquiries and requests for assistance
Recommending call center improvements in overall service
Monitoring call center staff performance
Implementing effective quality control measures
Performing application processing activities similar to those required of application processing analysts and should be ready to assist as time allows and during peak work load to prevent backlogs.
The Lead Information Specialists/Call Center Supervisor works with the on-site technology specialist to implement off-the-shelf technology solutions in order to improve and enhance data collection, tracking, and reporting of call center activities and customer inquiries on a daily and weekly basis. The ideal candidate will display a high degree of professionalism and integrity in interacting with employers and coworkers.
The Lead Information Specialists/Call Center Supervisor should be able to perform information specialists duties, including:
Entering and tracking incoming phone calls and other electronic inquiries for response
Responding to routine incoming phone calls in a courteous and business-like manner
Responding to electronic inquiries such as-mail
Preparing a variety of documents, correspondence, and management/production reports
Lionbridge provides interpretation for two federal contracts with the Department of Justice and Department of Homeland Security.
Preliminary Requirements for all Lionbridge Interpreters:
-US Citizen or Permanent Resident (green card holder)
-Lived in the US for 3 of the past 5 years
-One year prior Judiciary Interpretation experience
-Consecutive and Simultaneous Interpretation Skills Required
Freelance Opportunities available Monday through Friday during normal business hours.