Scope/Overview
The Account Supervisor (AS) is responsible for managing Agency resources to ensure successful program execution for a well-known client in the retail industry. The AS also looks beyond the day-to-day account needs and develops ways to build a client’s business. The Account Supervisor role includes, but is not limited to, leading and monitoring day-to-day activities relating to the client, managing an account team to ensure strategically that the client’s needs are being met, and working with other departments to develop long-term strategies that will build a client’s business. Bi-cultural (Spanish) or knowledge of Hispanic culture a plus. The AS reports to an Account Director and plays a key role in developing subordinates. Previous experience in the retail category is required for this position.
Core Responsibilities
• Help manage client’s directives, goals and objective on the account
• Conduct a marketing analysis on all aspects of the client’s business
• Execute sound, relevant experiential/marketing strategies in coordination with account team
• Utilize internal and external resources to provide on-target solutions and produce flawless promotional events
• Develop strategies to increase brand-building activity
• Analyze results throughout the program and make adjustments to any of the above
• Ensure company standards, policies and procedures are maintained at every level of client activity and internally
• Take proactive approach to anticipate internal and external concerns and maintain level of flexibility to quick respond to changing client demands
• Provide leadership, management, coaching and development for account staff and other departments working on the account
• Prioritize account activity to achieve optimum efficiency and profitability
• Completely understand budget commitments and manage account relevance to deliver them
• Implement and/or monitor account budget. Stay within parameters of budget and communicate to client and/or senior management if changes are made
• Help clients prepare sound proposals for financing new value added programs
• Work with HR to ensure HR policies, practices, initiatives, etc. are developed and communicated effectively and adhered
• Work with HR to ensure all disciplinary issues are dealt with fairly and quickly
• Manage needs of designated human resources to maximize learning and productivity while minimizing turnover
Competencies:
• Knows Client’s Business: Inspires/gains confidence of client team; develops strategic, as well as, tactical solutions; translates clients’ input
• Strategic Thinking/Analytical Ability: Thinks strategically about the business; effectively problem solves; generate innovative solutions
• Makes Decisions/Sets Direction: Makes sound decisions, uses good judgment; establishes priorities and provides goals; anticipates needed resources
• Communication: Consistently demonstrates and models a high level of credibility; communicates effectively up and down the organization; actively listens and probes to understand
• Relationship Building: Builds strong partnerships with agency counter-parts; manages client relationships by balancing their current wants with long-term needs
• Budget Management: Develops and manages overall program budget; carefully considers cost benefit issues
• Management Skills: Promotes teamwork with all departments; delegates responsibility effectively and appropriately; empowers direct reports; empowers direct reports
• Leadership: Sets high standards of excellence; earns respect from and instills confidence in team members; embraces best practices and leads by example
• Coaching and Development: Celebrates, recognizes and rewards team and individual triumphs; focuses, aligns and motivates people quickly; transfers critical knowledge to high potentials
• Teamwork: Promotes enthusiasm and pride; encourages cooperation and conflict resolution; shares useful information in a timely manner
Position Requirements
• Minimum of 2 years as a promotional marketing Senior Account Executive or minimum of 5- 7 years’ relevant industry experience;
• Knowledge of Hispanic culture a plus
• Previous experience in the retail category
• Solid knowledge of all aspects of experiential marketing
• Excellent oral, written and interpersonal skills
• Strong interpersonal skills that encourage team cooperation, promote enthusiasm and motivate strategic thinking
• Developed management, leadership and team building abilities
• Advanced ability to present and sell Agency recommendations
• Ability to monitor/evaluate and impact the quality of a client’s work within all related functions
Please send your resume to AS@legacymp.com
- Compensation: Competitive
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- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.