AlliedBarton Security Services is the industry’s premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. Our more than 50,000 employees and 100 offices service a client base of several thousand which includes approximately 200 Fortune 500 companies nationwide. AlliedBarton has been American owned and managed since 1957.
 
As the first security services company selected as one of Training magazine’s Top 125 training companies for three consecutive years, AlliedBarton offers on-the-job, web-based and ongoing training programs for security officers, support and management personnel.
 
The Director of Security is responsible for all aspects of security, manpower needs, schedules, supplies/equipment, administrative functions, training, evaluations, supervision, time and accounting, and overall safety. The Director of Security is directly responsible to the AlliedBarton customer and AlliedBarton management. He/she is on call twenty-four hours a day, seven days a week. He/she will be required to respond to all pager calls.

Scope of Job:
Total Security Management of Chicago Financial Institution
On-Site HPW: 1200-1500 FT
Full time Equivalent: 30–38 employees
Direct Reports: Security Officers, Shift Supervisors, Floaters, Base Operators & Front Desk Information Attendants as specified by the account.

Description:
Supervise the day to day operations of the account. Build, improve and maintain relationships with both clients and employees; develop and retain staff; coordinate needed support services to effectively run the account to meet or exceed financial and operational goals and provide quality customer service.

Essential Functions:
• Uphold AlliedBarton's excellent reputation and profitability through excellent customer service
• Manage stressful and difficult customer service situations; respond promptly to customer needs, solicit feedback to improve service, meet commitments
• Achieve targeted business objectives for operations including but not limited to: revenue, client satisfaction, non-billed overtime, and internal quality assurance and performance management
• Ensure company principles and procedures for personnel recruitment, retention, selection and employee relations are adhered to regarding managed accounts.
• Ensure staff receive proper training commensurate with job responsibilities and documentation of training is completed
• Motivate and teach security officers and supervisors to properly and legibly prepare and submit appropriate reports, including building sign-in sheets, activity reports, and incident reports
• Ensure proper post orders are prepared and presented to the customer for review and approval
• Oversee and manage administrative and operational functions including payroll, scheduling, recruiting/selection, training, etc. for the account
• Coach, counsel, and develop personnel 
• Maintain confidentiality of all information and data
• Keep records, communicate appropriate feedback, and prepare accurate and timely reports as required
• Work with District Manager to ensure the AlliedBarton and State Compliance/PERC requirements are met

Non-Negotiable:
Operational-ensure that:
• All employees conduct themselves in an honest, ethical, professional manner
• All employees are properly screened and licensed
• All employees meet training standards and requirements
• All employee relations are managed appropriately
• All employees are paid accurately and on time
• All clients are billed accurately and on time
• All contracts are managed according to company and client requirements

Non-Negotiable:
Leadership
• Lead by Example
• Assume ownership for AlliedBarton's success.
• Passionately promote and embody AlliedBarton culture and company values
• Take ownership of issues and seek solutions
• Take responsibility, do the right thing
• Project energy and enthusiasm
• Develop your employees

Success Traits:
• Excellent people and leadership skills
• Customer and employee passionate
• Demonstrated customer service skills
• Exemplary Professional Image and Attitude

We offer an attractive compensation package including competitive annual wage, benefits, training and opportunities for advancement. AlliedBarton is an Equal Opportunity Employer M/F/D/V.