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WEB Content Manager - Q and A (Chicago)


Date: 2009-10-30, 12:55PM CDT
Reply to: job-tbp7t-1444458989@craigslist.org [Errors when replying to ads?]


The Company:
Who we are: HighBeam™ Research, a part of Cengage Learning, headquartered in Chicago, operates four online services designed to meet the needs of information hungry individuals: the award-winning subscription-based HighBeam Library (www.highbeam.com) that enables individuals to access 80 million proprietary newspaper magazine and journal articles from 5,500 sources; Encyclopedia.com (www.encyclopedia.com), an award winning provider of credible reference content from multiple authoritative reference publishers; Smart QandA http://qanda.encyclopedia.com, the online source for verified, trusted answers and Access My Library (www.accessmylibrary.com) that allows users to access information held at their public library on the open web.

Content Manager - Q and A

Responsibilities
• Efficiently manage/optimize production workflows for our Question and Answer site:
o Auto-generated questions/answers
o Test questions/answers
o Manually-generated questions/answers

• Hire, fire and manage writer and QA teams for manually developed questions
• Design, and produce tests of different types of questions and question sources
• Uncover auto-generated opportunities through existing content, our parent company repositories, and potential partners.
• Synchronize question generation editorial with advertising revenue opportunities
• Determine new sources for Encyclopedia.com to acquire for questions

Measure Editorial effectiveness:
o Analyze regularly generated reports for actionable conclusions
o Run/analyze 1-off investigations
o Track test results and determine next steps

Qualifications
• 5+ years experience
• Strong quantitative and analytic experience
• Copyediting abilities
• Able to manage writing team
• Entrepreneurial self-starters only
• Must be Detail oriented with excellent organizational skills
• Strong written and verbal communication
• Fluent in MS Office products with expert proficiency in Excel


PostingID: 1444458989