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Technical Writer (Chicago)
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Date: 2008-05-06, 9:35AM CDT
Are you interested in being part of the passion fueling the tremendous growth of high-speed electronic trading? Trading Technologies (TT) develops high-performance trading software for derivatives professionals, including international banks, brokers, hedge funds and other trading institutions. TT’s patented X_TRADER® order-entry platform, named “Innovation of the Year” and “Best Buy-Side Commodities Trading Platform” in 2007, drives over 50% of the top five futures exchanges’ electronic trading volume. TTNET™, TT's fully managed hosting solution, delivers maximum system stability and lightning-fast trade execution via hubs located close to the major international exchanges. Headquartered in Chicago, TT maintains a global presence with offices in North America, Europe and the Asia Pacific region.
Overview:
We are looking to add a Technical Writer to our Knowledge and Learning Solutions (KLS) team. The KLS team is responsible for developing both internal employee and external customer documentation and training resources. As part of the team, the Technical Writer will work specifically with product documentation – liaising with development, product management and support teams to identify documentation requirements for TT’s proprietary software products. This includes server-side applications, messaging software and networking topics. The individual will document and maintain this information in System Admin Manual format in a single-sourced environment using Structured FrameMaker 7.2. Additionally, the Technical Writer will investigate and help design/deploy an upcoming web-based content initiative for customer and internal audiences.
Responsibilities:
• Researches, develops, and writes content for customer-targeted printed/online manuals, and supporting materials for software, hardware, technical procedures, and computer-related services.
• Reviews and tests software and hardware for accuracy and consistency with documentation, identifying problems and suggesting revisions.
• Interviews product management, development, account management, and support departments to become familiar with product technology and functionality and strive to become an expert on user needs and documentation audience.
• Reviews and revises previously created documentation.
• Maintains thorough understanding of TT applications and levels of user proficiency.
• In Visio and with screen capture software, create graphical images, flow charts and diagrams for inclusion in documentation.
• Follows the departmental style guide, departmental templates, and guidelines published by the group.
• Estimates effort of day-to-day tasks.
• Proofreads materials written by others.
• Has familiarity with TT’s product development lifecycle – the phases and activities performed in each phase.
Requirements:
• Bachelor’s degree.
• 2+ years of technical writing experience.
• Must be very detailed-oriented.
• Must be a proactive communicator with an ability to develop relationships with subject matter experts.
• Capable of self-direction as well, as taking direction, as appropriate.
• Proficient at multi-tasking.
• Server and networking knowledge is a plus.
• Experience with FrameMaker is a plus.
TT is committed to providing an environment where highly talented, challenge-hungry people thrive. We invest heavily in employee satisfaction. Competitive salaries, stock options, company-matched retirement plans, low-cost comprehensive health benefits, Flexible Spending Accounts, 22 days of paid time off plus holidays, pre-tax commuting benefits, health club subsidies, company-sponsored social outings, game room lounges, an ultra-casual work environment, and free breakfast and beverages are just some of the benefits of working at TT.
TT is looking for candidates that put forth a serious effort for a serious reward!
Please send your resumes to:
careers@tradingtechnologies.com
www.tradingtechnologies.com
http://www.tradingtechnologies.com/careers
222. S. Riverside Plaza # 1100
Chicago, Il. 60606
Location: Chicago
Compensation: Market
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