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<title>craigslist | writing/editing jobs in south chicagoland</title>
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<title><![CDATA[Associate Technical Writer (Oak Brook)]]></title>
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<description><![CDATA[Syntellect, a leading provider of self-service speech and advanced call center solutions has immediate opening for an Associate Technical Writer in our Oak Brook office. This role will be responsible for developing and maintaining Product Documentation for the Live Service Apropos software product suite. In addition this person will perform the following job responsibilities:<br>
<br>
*Demonstrate a basic knowledge and understanding of the Apropos product.<br>
*Work with developers to gather input for all assigned documents<br>
*Update and maintain, with guidance, customer technical documentation in a professional and effective manner, focusing on style and standards as well as content<br>
*Follow established Technical Publications processes and procedures for Product Documentation<br>
*Know and follow the defined development and writing standards<br>
*Demonstrate effective time management skills, meeting scheduled deadlines<br>
*Demonstrate a full working knowledge and understanding of the tools used within Technical Publications - Word, Visio, Excel, PaintShop Pro, PhotoShop, Acrobat, RoboHelp, TeamTrack  <br>
<br>
Requirements<br>
The ideal candidate will possess a bachelor’s degree in English, Communication Technology, Computer Science or related field. 1-2 years of relevant work experience is required. In addition, this person must possess excellent writing and organizational skills. Working knowledge of MS office suites is a must and RoboHelp is preferred.<br>
<br>
In addition, this person will utilize multiple input sources to gain insight into the customer needs and develops concise and professional documentation.  Candidates must be able to articulate thoughts and ideas in a clear and organized manner.  <br>
<br>
About Us<br>
Syntellect offers a salary commensurate with experience as well as an excellent benefit package including tuition reimbursement, medical, dental and vision insurance, 401k retirement plan and company paid life insurance. In addition, our company provides employee discounts on movie tickets, attractions and theme parks nationwide. <br>
<br>
For Consideration<br>
Syntellect promotes a friendly, professional and challenging team-based work environment. Our office is conveniently located near I-88. Send resume, along with salary history/requirements to: <br>
Syntellect Inc, Attn: Human Resources Specialist <br>
700 Commerce Drive, Suite 100 <br>
Oak Brook, IL 60523 <br>
Fax: (630) 472-9836 <br>
E-mail: hr@syntellect.com (MS Word only please) EOE m/f/d/v <br>
Syntellect is proud to be an equal opportunity employer.<br>
Learn more at www.syntellect.com<br>
<br>
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