Currently seeking an energetic Leasing Consultant that has outstanding customer service skills. The ideal candidate will have a strong leasing, sales and marketing background.
Currently seeking a polished and highly motivated Assistant Community Manager to assist the manager in effectively managing a 730 unit property in the Crest Hill area. In the Community Managers absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Director and the property owner. In addition, the Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.
DUTIES AND RESPONSIBILITIES
Conduct all business in accordance with company policies and procedures, Fair Housing, Fair Credit Reporting Act, and all other applicable federal, state and local laws.
Income Collection
Maintains accurate resident records. Updates on a daily basis all rents, deposits and application fees received from residents. Issue appropriate
notices when necessary (e.g., late payments, eviction notices, returned check memos).
Make sure that all bank deposits are made daily and deposits are keyed into Yardi daily.
Prepare S.O.D.A.s in a timely manner so refunds can be prepared within time frame required.
Prepare S.O.D.A.s to be mailed where NO refunds are due. These are to be mailed by certified mail within time frame required.
Prepare all computer reports for End of Month closing reports.
Resident Relations
Maintains positive customer relations attitude.
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
Assist with resident disputes regarding rent payments.
Marketing/Leasing
Must be knowledgeable of all phases of leasing and resident retention.
Works with lease renewals each month.
Greets prospective clients, shows community and performs leasing duties as needed.
Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
Administrative
Updates required reports concerning move-outs notices, activity, etc., on a daily basis and provides information to the Community Manager.
Organizes and files all applicable reports, leases and paperwork.
Proofreads all lease paperwork and processes move-ins and move-outs.
Processes all security deposit move-out reports.
Accepts service requests from residents and routes to maintenance for prompt processing. Conducts service follow-up with resident when work is complete.
Prepare files for legal proceedings, keep record of court dates and times.
General
Performs any additional duties assigned by Community Manager or Regional Director.
Be a willing participant in any training provided on-site or off-site.
Perform all duties of Leasing Consultant when necessary.
Maintains a positive working relationship with all other staff members.
QUALIFICATIONS
Position requires at least one year experience in on-site property management. Must have strong bookkeeping, organizational skills, basic computer knowledge and type 30 wpm. Position also requires ability to communicate well with all individuals, multitasking skills, and the ability to perform duties while under pressure and meet deadlines
in a timely manner. Computer Skills: Word, Excel, Outlook and Yardi or similar programs. Office Equipment: Computer, telephone, calculator, copy machine, fax machine, and key machine.
EDUCATION/TRAINING
High School diploma or equivalent preferred.
- Location: Crest Hill, IL
- Compensation: Based on experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.