compensation:Starting Compensation $43,000+ based on experience and skillset. Benefits (BCBS health insurance, Dental insurance, vacation and sick benefits, 401k with match)
Do you enjoy interacting with customers, but don't want a retail position?
Aloha Print Group is a woman-owned and locally operated digital print company. We've been established in Chicago for over two decades and serve clients of all types, including marketing firms, hospitality establishments and national companies. We handle digital print and litigation projects for a variety of vertical markets.
We are seeking a friendly and reliable Project Coordinator to join our team. You will be in a client-facing role in a fast-paced environment. Attention to detail, self-direction, and commitment to providing quality customer service will make you the ideal applicant for this role.
Requirements:
*excellent written and oral communication skills
*advanced organization skills
*Proficiency and experience with MS Office Suite, and Adobe Acrobat
*High attention to detail and ability to multi-task
*Project/time management skills – adapt to a fast work environment
*At least 1 year of experience in an office environment, preferably in the digital print industry
Essential Duties and Responsibilities
*Point of contact for customer phone calls and email inquiries
*Effectively manage deadlines and client expectations
*Professionally communicate quotes and estimates to clients upon request, in a timely manner
*Interpret client order requests and translate into printing terms/production tickets
*Enter orders in our MIS software
*Manage multi-part orders through the production process
*Verify client provided files are ready for digital printing or identify issues
*Interface with shipping and messenger platforms to ship projects
*Follow up with existing clients after projects to confirm happiness, and extract future orders
What’s in it for you?
Located in downtown Chicago and close to various public transportation options, we offer excellent employee benefits, including pre-tax Ventra/Metra pass, Blue Cross Blue Shield Health Insurance, dental and vision options, PTO, and 401k with match. Our building offers discounted gym memberships and rooftop access. Additionally, we are conveniently located near various coffee shops and restaurants.
This role is an in-person role, those applicants seeking remote work should not apply. Schedule is 8:30am - 5:00pm, Monday through Friday.
Please respond via email only, no phone calls.
Principals only. Recruiters, please don't contact this job poster.