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favorite this post Cafe Manager (Downtown Chicago) (Chicago, IL) hide this posting unhide

compensation: doe
employment type: full-time

Caffe Umbria is looking to hire excellent cafe managers for our upscale cafe in downtown Chicago. If you have 2+ years of experience driving the success of a busy coffee house, have elevated customer service and team building skills, we want to hear from you.

Benefits you will enjoy in the café manager role include:

  • Full-time with competitive wage and bonus structure
  • 75% employer paid medical and vision insurance (dental available)
  • Employer matching retirement fund
  • Paid vacation and holidays
  • A dedicated customer service and leadership team
  • Robust coffee training program from some of the best trainers in coffee
  • Participation in industry and community events

Job Responsibilities 

We provide an authentic Italian café bar experience. As the café manager, you will be responsible for the successful operation of the café, including hiring, training, managing and overseeing café staff to ensure customers receive the highest level of service possible. 

Other Responsibilities 

  • Manage and motivate the café team
  • Train new employees and ongoing staff training
  • Manage café schedule, covering shifts as necessary
  • Establish, monitor and analyze the café budget
  • Develop and implement café policies and procedures
  • Manage vendors and inventory
  • Maintain a clean and functioning café
  • Advertise and market the café to attract new customers
  • Menu planning and pricing
  • Promote the Italian coffee bar experience
  • Have fun

Job Requirements 

We are seeking an outgoing, confident, high-energy professional with a solid background in café and staff management.

Preferred Qualifications Include: 

  • Must be highly motivated
  • Excellent customer service, management and leadership skills
  • Charisma and ability to work well in a fast paced environment
  • Minimum 2 years of experience as a barista in the specialty coffee industry
  • Minimum 2 years of experience in supervisory role in the coffee or food service industry
  • Must be able to work days, evening and weekends as necessary
  • Knowledge of coffee and coffee equipment
  • Must be able to successfully pass a background check

Who is Caffe Umbria? 

Caffe Umbria is an artisan coffee roasting company with roasteries in Seattle and Chicago. What sets us apart from the rest? Besides our well-known customers, it’s our team – the people who select and roast coffees, the baristas and staff that that are on the café front line every day, the people that are out in the marketplace every day advocating for our excellent coffees and expanding our market share.

What does it take to make the team? 

  • We look for people who are highly motivated and feel a sense of ownership
  • We look for people who love people and thrive in a fast paced environment
  • We want people who simply love what they do and work to help others do the same
  • We want people who understand coffee and the ever changing landscape of the coffee world with a thirst to always learn more
  • We value people who are eager to participate in customer &want? community events, even after hours
  • We look for people who enjoy getting people excited about an idea
  • We look for people with a strong work ethic and commitment that will allow you to exceed your professional expectations

The ideal candidate will also have an understanding of Italian café culture, Specialty coffee including alternative brew methods, SCA Standards, experience with Clover or similar POS system, and reliable transportation. 

If you think you can bring your own unique touch to our team, start a career with us! To apply, send us your resume and cover letter that shows how totally awesome you are as a manager and your understanding of the coffee world. 

Apply Now!


  • Caffe Umbria is an EEO employer
  • Must be able to pass a post-offer criminal background check


Please apply online with Caffe Umbria at: https://caffe-umbria.hiringthing.com/job/128283/cafe-manager-downtown-chicago?s=cl
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6938802501

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