Caffe Umbria is looking to hire excellent cafe managers for our upscale cafe in downtown Chicago. If you have 2+ years of experience driving the success of a busy coffee house, have elevated customer service and team building skills, we want to hear from you.
Benefits you will enjoy in the café manager role include:
Full-time with competitive wage and bonus structure
75% employer paid medical and vision insurance (dental available)
Employer matching retirement fund
Paid vacation and holidays
A dedicated customer service and leadership team
Robust coffee training program from some of the best trainers in coffee
Participation in industry and community events
We provide an authentic Italian café bar experience. As the café manager, you will be responsible for the successful operation of the café, including hiring, training, managing and overseeing café staff to ensure customers receive the highest level of service possible.
Manage and motivate the café team
Train new employees and ongoing staff training
Manage café schedule, covering shifts as necessary
Establish, monitor and analyze the café budget
Develop and implement café policies and procedures
Manage vendors and inventory
Maintain a clean and functioning café
Advertise and market the café to attract new customers
Menu planning and pricing
Promote the Italian coffee bar experience
We are seeking an outgoing, confident, high-energy professional with a solid background in café and staff management.
Preferred Qualifications Include:
Must be highly motivated
Excellent customer service, management and leadership skills
Charisma and ability to work well in a fast paced environment
Minimum 2 years of experience as a barista in the specialty coffee industry
Minimum 2 years of experience in supervisory role in the coffee or food service industry
Must be able to work days, evening and weekends as necessary
Knowledge of coffee and coffee equipment
Must be able to successfully pass a background check
Who is Caffe Umbria?
Caffe Umbria is an artisan coffee roasting company with roasteries in Seattle and Chicago. What sets us apart from the rest? Besides our well-known customers, it’s our team – the people who select and roast coffees, the baristas and staff that that are on the café front line every day, the people that are out in the marketplace every day advocating for our excellent coffees and expanding our market share.
What does it take to make the team?
We look for people who are highly motivated and feel a sense of ownership
We look for people who love people and thrive in a fast paced environment
We want people who simply love what they do and work to help others do the same
We want people who understand coffee and the ever changing landscape of the coffee world with a thirst to always learn more
We value people who are eager to participate in customer &want? community events, even after hours
We look for people who enjoy getting people excited about an idea
We look for people with a strong work ethic and commitment that will allow you to exceed your professional expectations
The ideal candidate will also have an understanding of Italian café culture, Specialty coffee including alternative brew methods, SCA Standards, experience with Clover or similar POS system, and reliable transportation.
If you think you can bring your own unique touch to our team, start a career with us! To apply, send us your resume and cover letter that shows how totally awesome you are as a manager and your understanding of the coffee world.
Caffe Umbria is an EEO employer
Must be able to pass a post-offer criminal background check