favorite this post Warranty Administrator - Great Lakes Peterbilt (Portage, IN) hide this posting unhide

compensation: Health Dental Vision and Life Insurance. 401k with company match.
employment type: full-time

As a family owned and operated company for over 28 years, The Larson group has built a solid reputation by providing superior quality products and services. When it comes to knowing trucks, no one does it better than the professionals at The Larson Group. There is a reason that TLG has been recognized numerous times as Peterbilt's Platinum Oval, Best in Class and North American Dealer of the Year.

When it comes to hiring, TLG looks at potential, not just experience. TLG values their employees and are willing to invest in their growth by providing training with cutting edge technology, the newest engines, computer programs and diagnostic tools. And because we consider our employees family, we insist in protecting them and their family's well-being by providing medical and life insurance, 401K plans, vacation, and other optional benefits.

If you take pride in a hard day's work, are adaptable, a problem solver, and a self-starter, than we want you to be part of The Larson Group at one of our 21 locations across the country. We want you to be part of our family.

Great Lakes Peterbilt, Inc. is looking for a Warranty Administrator to join our dynamic team. The Warranty Administrator will be responsible for for processing warranty claims based on the manufacturer's/suppliers critera.

  • Administer and process all warranty claims.
  • Complete documents required to process the claims, forwards and follows up with supplier.
  • Follows up on claims to obtain prompt payment, ensures accuracy of amounts claimed.
  • Review aging schedules to ensure TLG guidelines are met. Communicate to department managers when changes must be made to achieve desired goals.
  • Accurately completes pre-authorizations and policy requests. Follows up on requests with supplier/manufacturer.
  • Reconcile or resubmits denied claims in a timely manner.
  • Reviews claims that have exceeded manufacturer/supplier time limit or any other claims not processed in the standard manner.
  • Provides the Accounts Receivables department with all appropriate documents required to process credits, payments, and all other warranty related paperwork.
  • Reviews amounts claimed which are to be applied and or defrayed by the dealer
  • Esnures that defective parts are returned to the manufacturer/supplier.
  • Responsible for staying up to date on all the manufacturer's recalls and bulletins.

  • Qualifications Desired:
  • Should possess a high school diploma or equivalent
  • A college degree is preferred, but not required
  • Must be willing to travel and have outstanding communication and negotiating skills
  • Must be proficient in Microsoft Office, Excel and other fundamental Software
  • Previous dealership experience is preferred
  • Must pass a pre-employment physical, drug screen and background check

  • Please visit us online at or apply online at:
    Requisition ID 1572
    • Principals only. Recruiters, please don't contact this job poster.
    • do NOT contact us with unsolicited services or offers

    post id: 6847004741


    best of [?]