RETAIL BOUTIQUE CHOCOLATE CONCIERGE
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Vosges Haut-Chocolate - Chicago, IL
Vosges Haut-Chocolat fuses spices, nuts, roots, herbs and liqueurs from the world with super premium luxury chocolate. Our founder, Katrina Markoff, is a pioneer of the non-conventional chocolate movement. Katrina seeks to harness the power of storytelling through the medium of chocolate to open minds, spirits, and palates.
We are looking for enthusiastic people to help share our beautiful chocolate with the world. You should be warm, curious and ready for an adventure. Most importantly you should love food and love making our guests smile with our offerings.
We are currently hiring full-time, part-time, and Holiday concierges for all of our boutiques.
Hold the guest as the most important priority at all times
Enthusiastically greet the guest, make eye contact and smile!
Collect payment from the guest
Follow company cash handling policy and procedures
Thank the guest and invite them to return again
Communicate guest feedback to management
Educate guests on products offered and Vosges story
Resolve guest concerns with respect and a sense of urgency
Understand in-store marketing promotions
Execute new product rollouts, including selling to guests, and product execution
Maintain and promote a clean and safe working environment.
Complete boutique opening and closing procedures.
Previous experience in a specialty retail setting
Must be friendly and guest service oriented
Ability to communicate effectively
Must possess neat and clean hygiene
Must be able to work in a fast-paced environment and have a sense of urgency
Ability to work as a team player
ESSENTIAL PHYSICAL FUNCTIONS:
Ability to stand/walk 6 hours
Must be able to lift to 20 pounds occasionally
Required to frequently reach, bend, stoop, and carry
Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
WHAT WE OFFER:
Competitive hourly wage with potential increases based on performance
All the luxury chocolate you can handle!