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Spa Operations Director -- New Expanded Role -- Must be Licensed MT (Chicago)

compensation: Salary plus tips, plus bonus. Benefits package. Cash compensation $50 - $65k
employment type: full-time

Relax & Rejuvenate Hotel Spa Solutions, seeks an energetic, experienced, dynamic spa professional to lead our growing Midwest Operations. We are anticipating a major expansion in 4Q19

Relax & Rejuvenate is one of the most innovative company in the hotel spa services industry.

* We created the hotel industry's first, brand-wide in-room spa services program for Kimpton Boutique Hotels back in 2005 which remains the industry's most popular and cutting-edge spa service amenity.

* We have created a new business model for hotel spas that has landed us contracts to operate -- not manage or be a temp for --5 hotel spas, over top industry players like WTS International and American Leisure.

* Our company operations have been featured in American Spa magazine 5 times
- including being the Sept 2010 Cover Story


The ideal candidate possesses:
* 3+ years of massage experience
* Experience in high-end spas and/or hotel industry
* Experience in training and education of massage therapists
* Understanding of business concepts and implications
* Dynamic personality to conduct meetings, training and education sessions
* Solid computer skills
* A plus if you are a yoga instructor or certified fitness instructor

Responsibilities include:
* Perform treatment for guests as needed, up to 10 per week (mainly couples massages to observe and coach team members)
* Overseeing multi-technician events
* Managing staffing / scheduling of technician team
* Attend Hotel Staff meetings
* Educate new hotel employees to our services
* Technician recruiting and development, including spot checks
* Orientation and training of new technicians in protocols and treatments
* Support Business Development efforts
* Equipment and product inventory control



Compensation and Benefits Include
* Salary DOE
* Tips averaging $25 per service
* Paid vacation, CEU reimbursement
* Discounted stays at partner hotels


Goals of Regional Manager
* Ensure quality standards are maintained by technician teams
* Monitor compliance with treatment protocols, procedures and product usage
* Maintain adequate staffing levels of technician teams
* Monitor inventory and equipment maintenance of treatment rooms at partner hotels.
* Deepen key client relationships to increase service usage by hotel guests


Compensation and Benefits Include
* Total cash compensation expected between $50 -- 65K
o Base salary, Gratuities on services and Bonus of up to 3% of sales in territory
* Health insurance subsidy
* Paid vacation, CEU reimbursement, 401(k) plan
* Discounted stays at partner hotels


Please reply with resume and 3 professional references to or fax to 434-244-2776
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6961446302

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