Used car dealership and finance company with 25 years in business is looking for BDC (Business Development Center) representative to help grow sales and increase our online presence!
QR Code Link to This Post
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email, text or in person)
Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
Maintain an ongoing customer database to capture repeat business
Keep website up-to-date with vehicle specifications and availability
Schedule appointments with interested buyers for test drives and delivery of vehicles
Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard working professional with experience providing exceptional customer service and looking to make a career change, or a recent college graduate looking to pursue a career in sales.
Previous customer service experience
Previous call center and/or Internet sales experience a must
Requires strong communication skills in order to work most effectively with customers
Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
Excellent follow through and follow up skills