compensation: Salary + Commission type d'emploi: plein temps
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O'Hare Auto Body is an independently owned collision repair facility.
O'hare Auto Body is looking to add an experienced and/or an apprentice level Front End Estimator to our team. As a Front End Estimator, you are responsible for being the primary point of contact for customers requiring an estimate, dropping off a vehicle for repair or picking up a vehicle after a repair.
You are solely responsible for ensuring availability of work for processing. As such this is a commission based position with a base salary.
O'Hare Auto Body was built on its reputation, OEM certifications and knowledge. As the primary point of contact for customers the front end estimator is responsible for displaying exemplary customer service skills. We want our customers to feel like family and you will accomplish this through setting the proper expectation at check in, delivering a wonderful estimate experience, delivering a lasting impression.
Prior Sales Experience is preferred, but not necessary.
It is preferred that potential job candidates have experience in the automotive industry, with prior knowledge of collision related claims and/or body/paint work. Will train right candidate if necessary. Individual must be driven and a team player. Candidates must also be interested in continual process improvement.
A few of the job responsibilities include:
1. Check in of vehicles, reviewing prior damage and loss related damage.
2. Interfacing with customers dropping off / picking up vehicles.
3. Scheduling and writing estimate appraisals.
4. Follow up with jobs not landed within a 48 hour period.
5. Contacting Insurance referred work.
6. Responsible for monitoring the online estimate submissions.
7. Generating new Insurance and or Fleet account leads.
8. Follow up with customer after pickup.
Please email resume to our H.R. Department.
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