favorite this post DIESEL SERVICE WRITER (ELGIN,IL) hide this posting unhide

compensation: DOE
employment type: full-time

ELGIN TRUCK REPAIR is looking for service writer
to assist customers by coordinating engine and/or power generation service work which includes dealing with customers and creating and quoting work orders along with other service responsibilities.

Greet Customers

Schedule appointments

Gather unit/product information

Perform unit inspection for obvious body damage

Create work orders and quotes for customers

Schedule repairs in system

Daily updating to customers to status of their repair.

Create basic/initial diagnostic plan consistent with the complaint

Ability to assess customer delivery needs

Manage schedule of Diagnostic Techs


High school degree required.

1-3 years experience with auto or diesel products (mechanical and electronic engines),

Computer experience required - Ability to use e-mails programs and Microsoft Office products (Word, Excel)

Must possess excellent customer service skills.

Excellent communication and interpersonal skills
front counter/sales/upselling experience in preferred.

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6640219557



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