compensation: based on experience employment type: full-time
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The Treatment Coordinator (TC) is responsible for building relationships with new patient (NP) families through the initial NP Consultation, treatment plan presentation, and appropriate follow-up. The TC will introduce the NP family to the practice and what to expect from our office at subsequent visits. The TC will effectively communicate recommended treatment plans following the Doctor's exam and treatment presentation. The TC verifies treatment inputted by the clinical team and provides an estimate with accurate insurance benefits and out-of-pocket portions. This individual is knowledgeable of our treatment costs and payment options and comfortable speaking about financials. Must also be well-versed in dental terminology and treatment methodologies. The TC is responsible for selling both the practice, the recommended treatment, and for explaining value and importance of treatment. Monitoring and following up with patients with unscheduled/failed treatment plans is also expected.
This individual has exceptional interpersonal skills in person and over the phone. Excellent organization skills and the ability to multi-task in a fast-paced, team-oriented environment is a must. A friendly, positive attitude is required and expected at all times.
This is a full time position approx 32-40 hours a week.
We are seeking someone with:
Exceptional interpersonal skills
In-depth knowledge of dental terminology & treatment methodologies
Ability to work with people of all ages
Ability to handle conflicts and get along with people
Ability to maintain outgoing, friendly attitude with patients and staff even under pressure
Ability to work with interruptions and to manage multiple priorities
Ability to speak, understand, and write grammatically correct English
Please send us your resume and cover letter detailing why you would be a great fit for our office! We look forward to meeting you!
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers