Educational History
~ Microtrain - Chicago, IL (09/07 - 05/09) Certified in A+, Studied in CCNA, MCSE/MCSE, Net+
~ International Academy of Design and Technology - Chicago, IL (01/05 - 10/05)
Studied in Fashion Design, Business, Math, Design, Drafting, and Communications
Software Capabilities
MacOS 1 through 15.6 Sequoia, Servers running NT through Server 2019 R2, CentOS, Windows 3 through 11, Android, ChromeOS, Fedora, Ubuntu, Mint, Debian, Point Of Sale, Kerio, Photoshop, Flash, Office, Lotus Notes, BitPim, iLog, Symantec Antivirus/Backups and other Various Point-of-Sale operating systems and supporting software.
Employment History
~ Instacart - Chicago, IL (04/19 - Present) Order fulfillment and delivery
~ Essintial Enterprise Solutions - Regional, IL (02/18 - 08/18) Regional HP Asset Recovery Manager HP Enterprise’s representative for their managed recovery of 1,500 assets within the state
~ Workmarket.com - Chicago, IL (01/13 - Present) Freelance technician
~ Service-os.com - Chicago, IL (01/13 - Present) Freelance printer/PC technician
~ Goldman Sachs - Boulder, CO (01/16 - 01/18) Dedicated smart hands to manage Linux thin clients
~ OnForce.com - Chicago, IL (01/16 - 01/18) Freelance technician for Pitney Bowes managing assets
~ Smartsource - Chicago, IL (01/10 - 01/18) J.P. Morgan Chase imaging field technician
~ FieldNation.com - Chicago, IL (01/13 - 01/18) Freelance technician
~ Tommillerlaw.com - Denver, CO (02/16 - 10/16) Legal Technical Support
Provided on-call, on-site, and off-site computer support. Data retrieval. 4K-Film conversion. Custom built laptops. Spyware and virus removal.
~ Uber - Austin, TX (01/15 - 06/15) Taxi service
~ Austin Influential Group - Austin, TX (02/15 - Seasonal) Concierge, stage setup, butler.
~ Americorps, American YouthWorks - Austin, TX (01/15 - 06/15) Volunteer - 900 hours construction, OSHA-10 Certification, 160 Hours Community Health Worker cert.
~ Smartech - Austin, TX (10/12 -10/14) Dell Warranty Repair
~ National IT Force - Austin, TX (05/12 - 05/14) Point of Sale Technician - Point of Sale systems and network installations.
~ Nerds - Austin, TX (04/12 - 05/12) Computer Consultant - Field service Mac/PC computer and electronic repair for in-home or business users.
~ Volt - San Antonio, TX (11/11 - 04/12) Apple iPhone Technician- Repair, dispatch, and sales for Apple products including iOS and OSX devices. Trained experience with high call volume with low call times and efficient troubleshooting and dispatching techniques. Call center experienced and trained.
~ Geeks Mobile - Austin, TX (10/10 - 11/11) Repair Technician - On-location repair, setup, and configuration of electronics and software.
~ Radio Shack - Houston, TX (10/05 - 11/11) Technical Sales Associate - Responsible for 'Point of Sale' operations, customer service, service plans, incentive programs, shipping operations, computer and cell phone services/sales.
~ Peakorg - Lafayette Region, IN (04/10 - 10/10) Deploy Technician - Managed and performed on-call, on-site service repairs, wide scale deploys, upgrades and imaging of Morgan Stanley, UBS, and J.P. Morgan Chase computers.
~Cast Retail - Lafayette Region, IN (04/10 - 10/10) Vending Repair and Service Technician Managed on-call and on-site service for high-end merchandise vending machines.
~Onin Staffing - Indianapolis, IN (04/10 - 06/10) Television Technician - Performed on-call and on-site Wide-scale firmware and hardware replacement for LCD televisions and monitors. ~ The Computer Merchant Limited - Chicago, IL (01/09 - 03/10) Cisco Network Engineer Performed on-call and on-site Installation and configuration of Cisco firewalls and routers, including the Cisco 1841.
~ GoWebMan Networking - Chicago, IL (08/08 - 03/10) Lead Network Operations Center Technician Responsible for On-Call installation and upgrading of servers and other rack-mounted hardware between 2 Chicago data centers collocations. OS installs and configuration. Network troubleshooting. Disaster recovery. CentOS and FreeBSD heavy
~ Kogalic Law Firm - Chicago, IL. (09/08 - 09/08) Legal Technical Support - Provided on-call, on-site, and off-site computer support. Data retrieval. Custom built computers. Spyware and virus removal.
~ Dilleyo.com - Chicago, IL (09/08 - 09/08) Trading Technical Support - Provided on-call, on-site, and off-site computer support. Data retrieval. Custom built computers. Spyware and virus removal.
~ CSS - Tech - Chicago, IL (09/08 - 10/08) Municipal Technical Consultant - Provided contractual on-site, and on-call computer support and repair for Chicago's government and municipal buildings.
~ Office Depot - Valparaiso, IN (01/08 - 07/08) Technical Sales Associate - Stock. Printer and computer sales. Print desk and printing orders. Warranties.
~ RadioShack - Chicago, IL (09/05 - 01/07) Technical Sales Associate - Responsible for 'Point of Sale' operations, customer service, service plans, incentive programs, register operation, baler operation, xeroxing and shipping operations, photoshop, and computer services.
Professional Skills and Abilities
Proficient with repairing, building, and networking computers, racks, cable management including Fiber Optics, and peripherals. Familiar with setting up and managing servers. Experience in building and managing small networks, data backup, raiding drives, deploying/installing, migrating, managing, and updating operating systems and programs.
Tools
- Alienware (Dell) M17x-R4 Windows 10, and Ubuntu (Intel i7)
- Macbook Pro (2.7 GHz Intel Core i7, 16GB, 4TB SSD) Parallels can run Fedora, ChromeOS, Android, Ubuntu, IE/Edge test environments, Mint, Debian, CentOS, and Windows 10 with Boot Camp
- iPhone 8 running iOS 12.1 (64GB, 4K camera)
- Bluray burner, LS-240 240MB Floppy-USB, Elmo overhead digital projector/recorder
- Cabling tools and cable. Toolbox contains picks and soldering gun.
- Milwaukee specialty hand power tools, including security torx bits.
- Chrysler Silver Town and Country Limited van with removable seats and extra racks to accommodate ladders. Alarm and tinted windows for security. Winter and summer tires and rims.
- iFixIt tool kits including plastic picks, pry bars, and suction cups for fine electronic repairs.
- Mac Pro 1,1 with 2 x 3ghz Xeon Quad Cores, 64GB DDR2 ECC ram, running Parallels as test server.
Hobbies
Holo-photography, 3D/4D design, Augmented Reality controls using EEG readers, data and systems restoration, and collecting and restoring old tech marvels, such as mainframes, arcade machines, and abandoned software. I was a core extra on TV shows such as From Dusk Till Dawn and Empire, and am also a professional hydroplane boat racer!
References upon request.
Principals only. Recruiters, please don't contact this poster.